An US-based offshoring company is seeking intelligent, energetic and motivated individual who can assist Client Relationship and Operations Managers in leading operating efforts of a company in the KPO industry. The work will involve serving US and European clients with online research, market surveys, presentation preparation, account management, bookkeeping and other services. Candidates are not required to have expertise in all aforementioned verticals but have the aptitude to learn quickly and be excited by the diversity of the challenges presented by this managerial role.
All candidates must speak English fluently and possess highly articulate written skills. Additionally, individuals need to be client focused coupled with strong general management skills and have flexibility to potentially work US/UK business hours
BEHAVIORAL SKILLS:
(Attitude, Aptitude, Abilities)
* Strong analytical, problem solving and decision making skills
* Strong work ethic
* Ability to work both independently and as a member of a team
* Adherence to deadlines
* Effective time management
* Good presentation skills
* Focused on developing client relationships and exceeding client expectations
TECHNICAL SKILLS:
(Tools, Technical Knowledge, Certifications; Skill-set required on the job)
* Excellent English verbal and written communication skills
* Working computer knowledge - Microsoft Office, Excel, PowerPoint
* Internet savvy
* Strong inter-personal skills
* Enforce rigorous quality control measures on deliverables
* Ability to think outside the box
* Analytical mindset
* Ability to work with unstructured clients
Candidates are encouraged to email their CV to hr@envelocity.com
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